Completing Your Order (Checkout)

Once you’ve placed your last product to your Shopping Cart, you are all set to proceed to the checkout.  Click on the text called 'Checkout' on the top of the screen to begin.  Depending on if you are Logged In,  you will go through a fast five-step checkout procedure. You will be guided through a shipping, a payment and an order summary page to verify that your order is correct.   

After finalizing your order,  you will receive a confirmation web page as well our an email of the receipt. 

All customers who have given us their email address will receive an automated shipping confirmation via email when your product ships.  

Website Features

Your online account with Tamco Industries

Having an online account with Tamco Industries will allow you to track your past and present orders. 

Once you have your account established,  you can log in at the top of any of our pages by clicking  on the text 'Log In'.   Enter your username (this is the email address you used to establish your online account) and the valid password you selected.   After submitting your Log In information,  you will be directed to main page that will welcome you by name. 

To log out of the site,  click on the text called 'Log Out' at the top of any page within our site. 

Requesting a Quote

We understand the desire to have a printed copy of a potential order from now and then.  We built our system to make it easy to accomplish this task.   A quote and an order are basically the same thing short of your method of payment.  Create an order by placing your items into the shopping cart and proceed to the Checkout.  Along the way, you will be asked for a purchasing method.  Select 'Request a Quote' as your purchasing method and we will take care of the rest.   

Your quote will be emailed to you for your records as well as be placed into your order history.  The order history is accessible when you log in to your online account.  A follow-up email will explain the process of logging onto the site. 

Order Tracking and Status

After you place your first order and establish an online account then the links on the bottom under Your Account will allow you to access all past orders or items you have placed on our website.  Each order detail will contain an order status field as well as the ability to track your boxes if they were sent with certain shippers.

Your account Information

You can access your online profile from the options under the heading Your Account on the bottom of each screen. 

View Your Order History/Status:  Selecting this option allows you to review current or past orders you have placed through our system.   It is also where you will get tracking information and status of your order.

View Past Items:  Selecting this option allows you to review past items you have placed through our system.   Select the time frame to search for and hit the Go button.

View Account Profile:  Selecting this option allows you to change your username, password as well as other general information pertaining to your account.

Contact Information

This option will let you email certain departments at Tamco Industries.  If your email application is MAPI compliant then a email window will open up automatically.

If your order contains an item that needs to go Motor Freight or there is a problem with shipping charges, we will contact you via phone or email within approximately twenty-four hours.    

What we mean by Same Day Shipping

Tamco Industries is committed to ship your product the very same day that you place your order. We are able to accomplish this 95% of the time if you place an order before 5:30 p.m. EST.   Our shipping department is ready to rush your product out the door.  We are your solution for getting products fast! 

This commitment pertains to non-drop ship items during our normal work weeks.